How to Order
You can come to our Factory Showroom in Burscough to place an order one of our experienced sales team will show you our range of Media Walls and Electric fireplaces.
Showroom opening times
Monday – Friday 8:30am – 4pm
Saturday and Sunday 10am – 4pm
Over the Phone
You can place an order over the phone by calling 0151 245 0697 and one of our sales team will take down your order over the phone you can pay by credit or with debit card we will send you a receipt of your payment via email or Text message.
How to place an order step by step on our website. Please follow these instructions:
- Visit our website www.fireflydirect.co.uk and browse through our products.
- Select the product you wish to purchase and click on it. This will take you to the product page.
- Our product range includes Media Walls, Fireplaces, Stoves, and Wall Art.
- Some products offer different variants, so choose a variant based on your preference. For instance, if you're interested in purchasing a Pre-Built Media Wall, you'll find various options, such as selecting the colour of the Media Wall and choosing the Tile colour. You'll also have the option to specify the height and width of the TV.
- Make these selections to customize your desired media wall, then click the "Add to Cart" button.
- After adding the product to your cart, proceed to checkout.
- During checkout, provide your contact details and delivery information.
- Next, you'll need to enter your payment details. You have the option to use a credit card or take advantage of our express checkout through Shop Pay, PayPal, or Google Pay.
- Choose your preferred payment method and enter the required information.
- Once you've input all the necessary details, review your order carefully to ensure accuracy.
- After verifying your order details, click on "Review Order" and proceed to place your order.
- Our customer support team will get in touch with you shortly after you've completed the order.
If you have any questions or need further assistance, feel free to reach out to us. We're here to help!
0151 245 0697