What is a Pre-Built Media Wall?

A Pre-Built Media Wall is a ready-to-install entertainment unit that combines a stunning electric fire with space for your TV and media devices. It's designed for a hassle-free setup and you can install yourself in UNDER AN HOUR!


Do you offer Installation?

All our pre built media walls are designed for easy installation most of them come in 2 parts we have plenty of easy installation videos on YouTube please contact our team and we can send you the video links


How long does the delivery normally take? 

Media Walls orders take 3/4 Weeks to manufacture.

Media Wall fires take around 5 days to arrive at your home.

Wall-mounted fireplaces take around 2 weeks to manufacture.


Do Pre-Built Media Walls require professional installation?

Nope! They're designed for easy DIY installation, saving you time and money. NO Mess. NO Stress. NO Plastering and NO Tradesmen needed.


Are Pre-Built Media Walls cost-effective compared to traditional fireplaces?

Yes, they're typically more budget-friendly and efficient. They provide both heat and style without the hassle of a traditional fireplace.


Can I customize the look of my Media Wall?

Of course! You can choose different finishes and styles to match your décor, including Blue, White, Cream, and Grey or choose to paint it yourself.


What are your pre-built media walls made from?

Each media wall is handmade by our team of quality woodwork craftsmen on-site at our factory.


Do you offer a collection?

Yes you can collect from our factory please contact our team if you would like to collect sales@fireflydirect.co.uk 


Do you ship to Northern Ireland?

Sorry we don't currently ship to Northern Ireland.


What warranty comes with your electric fireplaces?

Our Spectrum Slimline Series comes with a 1 year warranty and our Advance Series comes with  a 2 year warranty please contact our team who will be more than happy to go over the warranty on each product sales@fireflydirect.co.uk


Can I have the flames on without the heat?

Yes you can have the LED flames on without the heater


Where does the heat come From?

There are 3 vents above the glass the middle one is the heater, the heater is angled and blows down and out it does not effect the TV.


Where does my sky box go?

You can buy a bracket for your sky box that sits next to your TV bracket.


Can I change the height and width on the media walls?

Yes we can custom design any of our media wall packages.